This Refund Policy explains how cancellations and refunds work for passes purchased from REDLINE Events Ltd (trading as REDLINE). Read it before you buy. If anything is unclear, email bookings@redline.com before you complete your purchase.

Cancellation by You

If you need to cancel your pass, the lead booker must email bookings@redline.com in writing. Cancellation takes effect from the date we receive your written notice.

Refund tiers:

• More than 60 days before the event - full refund minus a 10% admin fee

• 30–60 days before the event - 50% refund

• 14–30 days before the event - 25% refund

• Less than 14 days before the event - no refund

These tiers reflect the costs we incur with circuits, suppliers, and operations partners - costs that become non-refundable to us as the event approaches. Travel and event cancellation insurance is recommended.

Cancellation by Us

If we cancel an event entirely due to weather, circuit closure, or any reason on our side, you have two options:

1. Full refund - 100% of the pass price returned to your original payment method within 14 days

2. Transfer - move your pass to another round on the tour or the same round the following year, no admin fee

If only part of an event is cancelled - a single session or activity - passes remain valid for the rest of the event. We do not issue partial refunds for partial events.

Pass Transfers Between Events

Up to 14 days before your booked event, you can transfer your pass to a different round in the same season for a £50 admin fee. After that, transfers are at our discretion and not guaranteed.

Pass Transfers Between People

Passes are personal and registered to the named purchaser. Up to 7 days before the event you may transfer your pass to another driver by emailing bookings@redline.com with the new driver's full name and contact details. There is a £25 transfer fee.

VIP passes with one-to-one instruction may have additional transfer restrictions.

What's Not Covered

This Refund Policy covers REDLINE's obligations to you. It does not cover:

• Flights, accommodation, or travel arrangements you've made independently

• Personal cancellation due to illness, change of plans, or missed connections

• Decisions by airlines, hotels, or other third parties that affect your ability to attend

• Government action, border closures, or visa issues

• Vehicle damage, mechanical failure, or failure to pass tech inspection

For these risks, your insurance is the right tool. Make sure your policy covers event cancellation and circuit driving where applicable.

Disputes

If you believe a refund decision is wrong, write to complaints@redline.com within 28 days of our decision. We aim to respond within 14 days.

Questions

Email bookings@redline.com before you buy if you want anything about this policy in writing.